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IDENTITY VERIFICATION (KYC)

Does Dojah provide address verification service?

Ogooluwa Adedoyin·

How can I prevent the same customer from completing the verification multiple times?

Ogooluwa Adedoyin·

How can I verify a user’s identity?

EasyLookup allows you to verify identities by connecting to official government and financial databases in real time. You can validate critical details like NIN, BVN, and phone numbers to ensure your users are who they say they are.

Peace Simon·

How can I run quick or bulk identity lookups?

The Batch Lookup feature allows you to perform high-volume identity verifications for individuals and businesses by uploading a single Excel file.

Peace Simon·

How do I verify government-issued documents?

Document Analysis validates the authenticity of government-issued IDs by scanning for tampering and verifying data against security standards.

Peace Simon·

How can I onboard users without writing code?

EasyOnboard is a no-code tool that lets you build custom verification flows using a drag-and-drop interface.

Peace Simon·

What is Reverification?

Reverification, Identity Verification, KYC, AML, Compliance, Fraud Prevention, Reference ID

Peace Simon·

How long does “Verification requires Human Review” take?

Verifications flagged for human review are typically resolved within 15 minutes by specialized teams.

Peace Simon·

What does “Verification requires Human Review” mean?

A "Human Review" status occurs when our automated system cannot confidently validate a verification, escalating it to specialists for manual assessment.

Peace Simon·