How does Dojah handle service outages or disruptions?

In the unlikely event of a service disruption, our engineering and support teams respond promptly to investigate, contain, and restore normal operations as quickly as possible.

We maintain transparent communication throughout the incident by providing updates via our communication centers, on slack, etc. Clients are kept informed of the issue, its impact, and progress toward resolution until full functionality is fully restored. Our goal is to minimize downtime and ensure continuity for your operations.